Contact a ŠKODA specialist

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1300 734 567
Mon - Fri: 9:00am - 5:00pm (AEST)

If you are overseas, please call:
+61 2 9695 6311
ŠKODA Financial Services

Customer Service Team
Locked Bag 4002
Chullora NSW 2190

We always want to hear from you, whether you’re looking to purchase your first ŠKODA or your already an existing ŠKODA Financial Services or Insurance customer and have a question about your contract. All you need to do is choose one of the options below and fill out your details. We’ll get onto your query as soon as possible! Or if you’d like to call or mail us, our details are to the right.

New ŠKODA customers

If you want to make your dream of owning a ŠKODA a reality and have questions about obtaining finance, you can send a query to your nearest dealer.

Existing ŠKODA customers

We’re always ready to help our existing customers with any questions or concerns you have. Simply fill in the form below with the details of your request and we’ll get back to you as soon as we can.


We’re committed to delivering quality products and services and providing the best possible customer service to build successful, long-term relationships with our valued customers. We work to continuously improve, so if you’re unhappy with something we have or haven’t done, please give us the opportunity to meet and exceed your expectations. Contact us today and we can work together to find the best resolution to meet your needs.

New Customer Enquiry

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Existing Customer Enquiry

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Request specific details about your account such as the term remaining or account balance.